We hear you.
First of all: THANK YOU SO MUCH! You guys really outdid yourselves this Holiday Shopping Season, and we want you to know how much we truly appreciate each and every one of you. Our small team had to grow by two more to address the flood of orders that came through in October and November. We promise to bust our collective booties to have everything out the door and at YOUR door by Christmas. We do.
Blame the Bourbon Vanilla & Amber! WHO KNEW you guys would produce such demand! We’ve made three batches and they are all gone… we’re just starting on the fourth batch to get the rest of the orders ready to go. We hope you all love it as much as we do! Concentration on this one fragrance kind of set us back a bit (it takes time to really let the blend settle and find itself). It’s a lesson for the next time. More prep just in case!
There were special offers with some orders, not so much with others… but we’ve decided to pop a little something extra in everyone’s Black Friday orders because you guys have been so patient and so wonderfully gracious. This holiday rush has gotten us back to our dedication to taking our time to make products RIGHT, versus fast. So we are working as hard as ever, but we’re taking the time to make sure everything is ship shape before it heads out the door.
Once again, thank you SO MUCH for your patience as we work on your orders! We appreciate each and every one of you.